How I Approach Thinking, Building, and Collaborating

Strategist

Strategy is about turning insights into action by working together with users, partners, and stakeholders. I work with researchers to understand what users need and match that with business goals. I communicate the vision through storytelling and work together to create exciting, useful solutions.

Architect

Architecture isn’t static. It’s a dynamic system where all the parts work together to create something bigger and better. From my early fascination with blueprints, I’ve loved building scalable, human-centered frameworks that empower and endure.

Leader

Great leadership is about helping people do their best, working together as a team, and moving toward a shared vision. I focus on mentoring, solving problems, and making sure we take smart risks. I enjoy seeing others succeed and helping them unlock their potential.

The Future I Want to Help Shape

What excites me about AI isn’t the hype—it’s the potential it holds to empower people, enhance productivity, and unlock human potential. That’s the kind of future I want to help design.

For over 25 years, that mindset has guided my career, no matter how the tools and technology have evolved. As a designer, I bring a core set of skills—empathy, problem-solving, and systems thinking—to address challenging problems. I never imagined I’d get to...

  • Design a stereo interface for Dual, a German company.

  • Rethink future ATMs for Citibank.

  • Evolve the homepage of Amazon for a global audience.

  • Craft a distance learning management system for UT Austin.

  • Reimagine the user experience for Prodigy customers as they transitioned to broadband.

But I’m naturally curious and thrive on learning about challenges across industries. More recently, I’ve had the opportunity to::

  • Transform the cruising experience for guests of Carnival Corporation.

  • Improve software at Microsoft to make the lives of customer service agents easier.

  • Think deeply about helping users build trust in AI assistants at Google.

The landscape has become more complex. Whether in consumer or enterprise experiences, AI requires us to rethink what’s possible. Whatever the challenge, I’m ready to help shape what’s next.